Track My Order

IMPORTANT: Sorry if your order is late! Some orders may arrive later than usual due to COVID-19. The pandemic has resulted in slower delivery times with shipping companies as there are currently have less flights to ship their packages around the globe and there is more demand as people stay home and order online.

When your order is shipped out, you will receive a shipping confirmation email from info@thepineappleeverything.com with your tracking number included in it. Depending on the processing time of the product, the email could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

1. Visit the universal tracking website: https://www.17track.net/en or use the tracking feature below.

2. Enter the tracking code provided in the shipping confirmation email.

3. Click the “Track” button.

 

Keep in Mind:

Order numbers don’t instantly update with available delivery status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.

Depending on the destination, the order may take 12 to 30 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country. 

Please allow extra time for your order to be processed during holidays and sale seasons.

Have any questions? Please view our FAQ here. For any further assistance, don’t hesitate to email us at info@thepineappleeverything.com and we’ll be more than happy to assist you.